Our Electronic Medical Record Patient Portal:
We are very excited to announce we are now part of the Northwestern Medicine Mychart system! In order to gain access to the new system, we ask that you call the office whenever it is convenient for you. We will make sure you are registered and sent access codes through your email. You can also start the process by using the link below. Please note, in order to be able to send and respond to emails from Dr. Glueck you will have to call the office to complete the set up process through our new system.
For additional help you can also contact the Mychart Help Desk at 855-457-6966
Please do not send emails through Mychart regarding any emergent or urgent issues. Dr. Glueck will generally answer your portal messages within 24-48 hours.
After Hours Calls and Urgent Matters:
For true emergencies, patients should call 911 and go to the nearest emergency room.
For other urgent issues, call our regular office number, 847-786-0048. After hours, these messages are forwarded directly to Dr. Glueck. Importantly, please state your name clearly and leave your contact number in the message even if you are sure we already have it. If you do not hear back from her within 30 minutes, please go through this process again.
For non-urgent, after-hours calls, you may leave a message on the main line. Phone calls for routine matters such as appointment changes, prescription refills and test results will be answered the next working day.